Terms of use

1. General

All transactions carried out by the customer of the site www.pieces-origine-sym.fr imply the unreserved acceptance of these General Conditions of Sale The client declares to have the full legal capacity enabling him to commit under these General Conditions Of sale.

2 - Information

Access 2 roues 06 presents on its website products for sale as well as their detailed descriptions allowing to respect article L 111-1 of the Consumer Code, which provides the possibility for the potential customer to know before the final order The essential characteristics of the products he wishes to buy, in particular the total amount of the order including the taxes in force as well as the shipping costs if necessary.

3 - Prices / VAT

The prices of the site are indicated in Euros all taxes included (TTC). They are applicable when the order is validated by the customer and does not include the cost of postage, invoiced in addition, and indicated before the final validation of the order.

4 - Conformity of product offers

The products offered comply with the French legislation in force and the standards applicable in France. Nevertheless certain articles of the site with the mention not approved or racing are reserved for the competitions taking place in places that are destined to them and in dispositions of the competent sports authorities. Access 2 wheels 06 declines any responsibility in case of improper use.

5 - Confirmation and execution of the order

All orders placed on the site www.pieces-origine-sym.fr will be confirmed by e-mail.
The customer will be notified by e-mail of the imminence of a shipment concerning his order.

6 - Inexecution of the order

Www.pieces-origine-sym.fr can not be held responsible for the breach of contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption, total or partial strike including services Posters and means of transport and communications, flood, fire. In the event of unavailability of the ordered product, in particular by suppliers and / or manufacturers, the customer will be informed as soon as possible and will be able to modify or cancel his order.

The customer will then have the choice of requesting either the reimbursement of the sums collected (intervening within 7 days at the latest after the date of cancellation of the order) or, if necessary, an exchange of product of characteristics and equivalent prices, In agreement with marc Access 2 roues 06.

In case of impossible exchange, www.pieces-origine-sym.fr reserves the right to cancel the order of the customer and to refund to him the sums collected.

7 - Method of payment

Payments are made by bank card, PayPal, check or bank transfer.

8- Delivery and use reserves

Delivery times (48 hours) run from the delivery of the order by www.pieces-origine-sym.fr to its carrier.

The deadlines are indicative and have been provided by our carriers. The customer must verify the completeness and the conformity of the information concerning the address of delivery that it provides to the www.pieces-origine-sym.fr

The latter can not be held liable for any errors of seizure and the resulting consequences such as delay and / or error of delivery. In this context, all expenses incurred for the redirection of the order will be entirely at the customer's expense. The client has a legal and contractual obligation to verify the physical condition and the contents of the parcel (s) at delivery, in the presence of the delivery person.

Any anomaly concerning the delivery must imperatively be indicated on the delivery note of the carrier in the form of "reserves handwritten" detailed, dated, explicit and accompanied by the signature of the customer. At the same time, the Customer must inform us of this anomaly within two working days following the date of delivery, by post or mail stating the said claims, to the following address:





9 - Right of withdrawal and repudiation of payment by credit card

In accordance with the law the customer has a period of retraction of 7 calendar days to return, at his / her / its expense, the products not suitable for him / her. This period runs from the invoice date of the product to the customer. All returns must first be reported to www.pieces-origine-sym.fr, indicating the number of the order form, as well as the references of the products that the customer Wishes to return. It is the customer who will have to return the product (s) to ACCESS 2 ROUES 06 - 1 BD DU NORD 06110 LE CANNET . This right of withdrawal is exercised with a penalty of the bank charges PayPal (bank commission deducted from the amount of the transaction and half the shipping costs that will reimburse the equipment used to prepare the package).

The costs of return, remain the responsibility of the customer. The products must be returned to ACCESS 2 ROUES 06 , in new condition, in their original packaging and suitable for resale. Any product that has been damaged, incomplete, or whose original packaging is damaged or Absent, will not be refunded or exchanged.
Upon receipt of the product and after verification of its condition, ACCESS 2 ROUES 06 will proceed to the refund either by bank transfer or by check.

Special condition for motorcycle helmets:

For hygiene reasons any helmet delivered after order of the customer will not be able under any circumstances to return, unless error on our part. Before any order the customer must be on the size he orders. Any error of size, model, color on the part of the customer will not in any case a reason for return.

Special condition electrical parts:

For reasons of reliability on the part, no eclectic or electronic parts will be able to make the object of any customer return. Any item ordered will not be refunded.

Special condition on virgin keys:

For reasons of reliability on the part, no key can not be the subject of any customer return when it has been the subject of a draft. Before any order the customer must be sure to have the reproduction code provided by the manufacturer. Any item ordered will not be refunded.

Repudiation of payment by credit card : The customer is expressly warned that any unwarranted and unjustified repudiation of a payment by credit card will be the subject of a complaint to the police. 

10 - Force majeure

Neither party shall have failed to fulfill its contractual obligations to the extent that their performance is delayed, hindered or prevented by unforeseeable circumstances or force majeure.
Any irresistible act or circumstance outside the parties, unforeseeable, inevitable, independent of the will of the parties and which can not be prevented by the parties, in spite of all reasonable efforts, shall be regarded as a fortuitous event or force majeure.
The party affected by such circumstances shall notify the other party within ten working days of the date on which it becomes aware of it.
In the event of force majeure, the two parties shall, within a period of one month, come together to examine the impact of the event and to agree on the conditions under which the performance of the contract will be continued.
If the case of force majeure has a duration of more than three months, these general conditions may be terminated by the injured party.
Expressly, force majeure or unforeseeable circumstances are considered, in addition to those customarily adopted by the jurisprudence of French courts and tribunals:
- the blocking of means of transport or of supplies, earthquakes, fires, storms, floods, lightning
- shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.

11 - Applicable law

These general conditions are subject to French law. This is so for the rules of funds as for the rules of form.
In case of dispute or complaint, the customer will address in priority to ACCESS 2 ROUES 06 to obtain an amicable solution. If an amicable solution can not be found, the competent court will be that of Cannes.

12 - Special conditions of sale and withdrawal

Any order placed on the site www.pieces-origine-sym.fr which was the object of a creation of one or more articles on the site at the request of the customer with a special order of the items at our suppliers will not be able to no case to be refunded or exchanged whatever the method of payment.
Access to the Site is open to all users, professionals or individuals (hereinafter referred to as "users"). Our spare parts website http://www.pieces-origine-sym.fr/en/ is aimed at a professional and special clientele.
Each opening of a professional account must be validated before any order.
A Siret number and a KBIS will be requested for justification.
The professional commander on our site, agrees by accepting our terms and conditions of sale, without any reservation, not to harm the dealer network dealers Sym products in his constituency on which it depends.
It undertakes without any reserve not to make unfair competition to Sym dealer stores located in France.
He undertakes without any reserve to order on our site of sale on line if and only if, it can not be provided in spare parts through the dealer Sym of his department to which it depends.
The use of our site is subject to the detailed terms and conditions described in the general conditions of sale.
It implies the full and unreserved acceptance by the user of all the provisions of these terms and conditions that apply to all products sold on the site.

13 - Export sales. (excluding CE)
Export orders that are subject to a tax (customs fees or other fees) are to be paid regardless of shipping costs. This tax must be paid by the customer upon receipt of the goods without possibility of withdrawal.